About This Project
Policies and Procedures are fundamental in all businesses for creating a unified and consistent approach to delivery of product/service and branding recognition. Here are some benefits of having adequate Policies and Procedures:
- Gives an increased level of protection to your business. Some cases for those who subsequently became my clients included being sued by customers (customer service policy aligned to Fair Trading NSW); staff through injury or death (WHS policy); staff through unfair dismissal (Terms of employment and workplace recruitment policies); directors (corruption, fraud, theft, collusion).
- In the event you have to attend court on behalf of your business, you can show the magistrate your policies and procedures manual and that staff have been inducted properly and have signed their acceptance of the policies
- Includes the values you have determined suitable for your business
- Creates boundaries for staff, suppliers, customers and even the boss
- Provides an effective induction of new employees when used properly
- Policies influence all major decisions in the business as does the business plan
- Procedures are ‘how’ the policies are carried out.
During July and August 2018, register below and you’ll receive a complimentary review of your policies and procedures to ensure you have current and appropriate policies in place. Or if you haven’t yet written your policies and procedures manual, you can receive both an editable electronic manual and a fully printed and semi-tailored general business policies and procedures hard copy manual for the price of the electronic copy only ($50 discount).
Register here for your complimentary Policies and Procedures Review in July/August 2018